commitment to customer service
Price Communications Consultants has increased operational efficiencies for clients in many industries including manufacturing, sales, service, and healthcare organizations. We pride ourselves on our commitment to customer service and retention which has assisted our clients in increasing efficiency while reducing costs. Below please find some examples how Price Communications Consultants has helped our clients reduce expenditures while increasing reliability.
Service centers across the United States
Price Communications assisted a national distributor with service centers across North America.
- Assisted the IT department with the technological upgrade from Frame Relay to Internet VPN which increased the organization’s efficiency and reduced their costs.
- Negotiated new long distance and data service agreements which reduced their expenditures by 32% while reducing their contractual commitments to an attainable level.
- Unified their local services nationwide to streamline their accounts payable processes and reduce their local service expenditures by 26%.
- Uncovered preexisting billing errors at the local, long distance and data level which further reduced their telecommunications expenditures.
Insurance Provider
- Developed a business continuity plan to provide disaster recovery to increase reliability and improve customer service.
- Increased the organization’s external customer satisfaction and the internal company’s perception of the IT department by providing carrier diversity/redundancy with a more reliable vendor.
- Negotiated rate reductions with their existing vendors which reduced their telecommunications expenditures by 21%.
- Assisted Accounts Payable with billing recovery which reduced their expenditures even further.
Manufacturer
- Streamlined local solution to reduce local service expenditures by 28%.
- Assisted with RFQ/RFP processes with cellular phone equipment and office telecommunications equipment.
- Assisted IT Department with technological upgrades and implementation.
- Reduced Data and voice expenditures by 43%.
- Contact us today to see what Price Communications Consultants, Inc. can do for your business.
Contact us today for client references and to see what Price Communications Consultants, Inc. can do for your business.